Buildings with trees
March , 20 2026

Turning energy data into action at scale with Centrica, British Gas Business

arbnco is partnering with Centrica’s British Gas Business to transform how commercial customers engage with energy. Using our Level 3 software platform, BGB can now deliver automated, portfolio-wide insights and tailored energy reports at scale, helping customers reduce costs, cut carbon, and make smarter energy decisions.

This case study shows how arbnco’s analytics and reporting solutions enable BGB to prioritise engagement across their customer portfolio, target the right sectors for energy interventions, and support the rollout of energy technologies like Solar PV. The results speak for themselves: tens of thousands of customers already receiving bespoke insights, improved retention, and a clear path to scaling up to 250,000 customers by 2026.

““This new agreement builds on the work we have already done and will enable us to start scaling our engagement and support for customers on their journey to net zero.”
— James Mulley, Product Development Manager, Centrica
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